A 99.9% Server Uptime
Our cloud hosting platform is based on a reliable, top–quality hardware architecture and a strongly modified version of Linux. So, regardless of what your web site is, or how many website visitors you’ve got, or even if there’s a DDoS attack, our web hosting servers will stay up and running and your web sites will stay visible online.
All Linux cloud service packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is important to also set up your own network infrastructure. This is why we set up a custom–configured internal network in each one of our data center facilities. Based on first–rate Juniper routers and switches, our internal network allows for astonishingly fast data transfer speeds and is also completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, irrespective of which web hosting service you have chosen.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to lower all possible risks with our cloud hosting packages and regardless of the fact that we offer premium–quality technical support, there are instances when the client simply isn’t pleased with what we offer. Or he wants to move to a more powerful hosting service, such as a VPS server or a dedicated server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t completely happy, you will get a reimbursement.
24/7 Technical Support
When you run a web hosting firm, your technical engineers are of primary importance. That is why we’ve meticulously gathered a highly knowledgeable team of technical support engineers, each with lots of years of practice behind his back. With their help, we offer 24x7 support with each of our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All technical support inquiries are answered in under an hour and our average ticket response time is less than 20 minutes!