Support and Help Channels

  • 1 hour ticket response time
  • A one hour Ticket Solution Warranty

  • Our crew of professionals will try their best to respond to your advice inquiries within less than 1 hour. If, however, the issue you have experienced requires aid from the Admin =Dept,= we are going to address the ticket to the person in charge and will submit a reply to notify you.

  • Top quality support service
  • Professional Client Support Service

  • We give you 24/7/365 client help and support by using a super–fast ticket program integrated into your Control Panel. You’ll be able to email us anytime about any of the software packages that come pre–installed on your virtual server, which include the selected Linux OS, the server administration panel and our in–house made Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Hosting Control Panel that is available at zero cost with your VPS offers an included article base. You’ll find a range of in–depth how–to articles and a group of step by step video training materials that demonstrate all the necessary website maintenance responsibilities. You can use them by clicking on the Help or Video keys in the right part of each Control Panel section.