1 hour ticket response
We are devoted to giving a rapid and appropriate answer to each client support ticket posted by a user. Our professional customer support team representatives will review your request and will offer you the best option. We offer a 1–hour response time guarantee for all tech support tickets. Actually, the average response time has proved to be twenty minutes.
A Top–Quality Help Desk Support Service
Each member of our customer support team has lots of years of experience in the Linux cloud service market and almost all of them have been with us for at least five years. They all are prepared to respond to all your queries in the most proficient manner possible.
An Intuitive Help Center Section
In the Hosting Control Panel you’ll find an easy–to–navigate Help section where you can find quick hints on how you can use our web hosting services. You can find the answers to your queries in our F.A.Q. repository, find more suggestions in the web hosting account management articles or check out the how–to video tutorials.