Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reply warranty with all of our Linux cloud service packages, meaning that each advice inquiry you submit will undoubtedly be responded to within 60 minutes maximum. Our support team members have been taught to very fast sort out any situation and to provide you with prompt information on any issue that you may have.
A Top–quality Support Service
You’ll be able to email us 24x7x365 with any concern you might have relevant to Mapioid Hosting’s products and services. We’ve technicians on duty continuously to offer you help and support anytime necessary. You’re able to use the ticket system or send us an email at any moment, or pick–up the phone or make use of the online chat during business hours.
An Intuitive Help Section
If you need help while working on your online projects within the Control Panel, you are able to always select the Help control key and find your issue in the selection of articles or blog posts that will pop up. We have also turned a lot of the articles into educational videos. The catalogue of video clips will come up if you select the Videos press button present in each section.