Help and support Channels

  • Video Tutorials
  • Video Classes

  • Our step by step video classes will aid you with any activity within the web hosting Control Panel.

  • Ticketing System
  • A Ticketing System

  • Our client support at your disposal 24x7 to respond to your tech questions. Expect a solution within max 60–minute after you have posted the ticket.

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Types of Help

  • Shared Hosting Support
  • Cloud Hosting Help and Support

  • If you need help supervising your Linux cloud service account, or need more resources for your sites, just let us know and we’ll give you the right answer.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • If you run into issues running your SolusVM administration panel, or with any of the web apps your VPS arrives pre–configured with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help

  • We’ll be available around the clock to aid you with any given server maintenance process or to help you improve the present set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • In case you have any difficulties with your semi-dedicated server or need help with a specific challenge, don't think twice to get hold of our experienced team of technical support engineers. They are on hand 24/6, prepared to help you.
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