Although the web hosting service supplied by the different companies is almost the same, every provider has got a personalized platform with its own modifications and different ways to accomplish certain operations. In situations like this, a big knowledge base would be rather useful both for persons with little or no prior experience and for technically advanced individuals who will ultimately find out how given operations are completed, but will waste precious time in the process. The aim of such a knowledge base is to make the hosting service quick and easy to use, sparing users loads of time and effort. The outcome is gladder customers, since they can swiftly find the info they require, and a lot less work for the tech support team, because usually the majority of the enquiries and difficulties that customers have are already included in the knowledge base. Provided that the articles themselves are properly written and cover more things, you will be able to find out more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting plans come with a comprehensive knowledge base where you can find info on all the challenges that you could come across and their solutions. You can acquaint yourself with how to create and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are accurate, but yet you are unable to send emails, for instance. We’ve done our utmost best to be as comprehensive as possible and to encompass all the available options so as to help you save time and efforts and to supply you with different solutions for any problem. The knowledge base includes informational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in every section of the Control Panel, whereas if you would like to check the whole archive of articles, you can go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled an elaborate knowledge base for all our present and future clients, so in case you purchase a semi-dedicated server plan from us, you’ll be able to find any info that you are searching for at any moment. We’ve got tons of educative articles, which will help you understand better what’s going on in your account – "What’s PHP?" and "What are file access permissions?" are merely two instances. Our exhaustive guides will help you do anything you like – unzip an archive, import a MySQL database, forward a domain, and so on. Moreover, we also have troubleshooting guidelines, which will allow you to find out what induces a certain problem and the likely solutions for it. If you are not able to send e-mail messages or your domain opens an HTTP 500 error message, for instance, you can consult our knowledge base and rectify the problem immediately. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.